FAQs

All premium payments, questions, and changes should continue to be directed to your agent or the Lighthouse Excalibur customer service team. Our contact information can be accessed here.

If you have an outstanding claim, please contact your Examiner or Adjuster.  If you need file a new claim, please call 855-500-8247.

Contact your agent to make any updates to your policy.

You can either submit a request with your agent, or update your information online via our Customer Portal.

Still have a question?

If you can’t find the answers you’re looking for, please feel free to contact us directly.