FAQs

All premium payments, questions, and changes should continue to be directed to your agent or the Lighthouse Excalibur customer service team. Our contact information can be accessed here.

You can file a claim 24/7 via the Customer Portal or by calling 866.606.0323. For more information on the claims process, please visit our Claims FAQs here.

Contact your agent to make any updates to your policy.

You can either submit a request with your agent, or update your information online via our Customer Portal.

Still have a question?

If you can’t find the answers you’re looking for, please contact us directly.